Remote Medical Assistant – Chronic Care Management

Remote - Brooklyn, NY

Join Our Team at Doral Health & Wellness!

At Doral Health & Wellness, we are dedicated to providing high-quality, patient-centered care to the Brooklyn, New York community. As part of our commitment to innovation and excellence, we are expanding our Chronic Care Management (CCM) program and are seeking a Remote Medical Assistant to support our care management team.

If you have a passion for patient care and experience in chronic care management, we’d love to hear from you!

Key Responsibilities:

  • Assist patients by providing information, coordinating services, and offering support remotely.
  • Conduct outreach to patients for follow-ups, wellness checks, and care coordination.
  • Maintain and update medical records, ensuring accuracy in electronic medical records (EMR) systems.
  • Support physicians and care managers by relaying patient updates, scheduling appointments, and ensuring smooth care transitions.
  • Educate patients on managing chronic conditions and adhering to treatment plans.
  • Maintain patient confidentiality and comply with HIPAA and healthcare regulations.
  • Monitor and manage inventory of medical supplies for remote support, if needed.
  • Stay updated with industry best practices in telehealth and chronic care management.

Qualifications:

  • Certified Medical Assistant (CMA) or equivalent.
  • 2-3 years of experience in a medical office, preferably in chronic care management or telehealth.
  • Proficiency in EMR systems and medical terminology.
  • Strong verbal and written communication skills.
  • Bilingual in Spanish highly preferred.
  • Experience working in a remote healthcare setting is a plus.

Compensation & Benefits:

  • Pay Rate: $22 per hour
  • Comprehensive Benefits Package:
    • Health, Dental, and Vision Insurance
    • Paid Time Off & Holiday Pay
    • 401(k) Retirement Plan
    • Life and Disability Insurance

Why Join Doral Health & Wellness?

At Doral, we offer a supportive, patient-focused environment where you can make a real impact in the lives of those managing chronic conditions. If you're looking for a remote opportunity to help improve patient outcomes and grow in your career, apply today!