Medical Receptionist – Bilingual (Haitian Creole)

Brooklyn, NY

Doral Health and Wellness is seeking a Medical Receptionist to join our collaborative, patient-centered team. The ideal candidate will be experienced, reliable, and fluent in Haitian Creole, with a strong commitment to providing compassionate and efficient front-desk service.

Key Responsibilities:

  • Greet and assist patients in a courteous and professional manner
  • Answer phone calls, schedule appointments, and manage calendars for providers
  • Verify patient information, insurance coverage, and collect necessary documentation
  • Coordinate referrals, procedure scheduling, and follow-up appointments
  • Maintain and update accurate patient records in the EMR system
  • Handle incoming and outgoing communications, including email and fax
  • Ensure the reception area is clean, organized, and welcoming
  • Uphold patient confidentiality and comply with HIPAA regulations

Qualifications:

  • 2–3 years of experience in a medical office or healthcare setting
  • Proficiency with EMR systems and general office software
  • Strong communication, interpersonal, and organizational skills
  • Ability to multitask in a fast-paced environment
  • Fluency in Haitian Creole is required

Compensation & Benefits:

  • Competitive pay: $20–$22 per hour, based on experience
  • Health, dental, and vision insurance
  • Paid time off and holiday pay
  • 401(k) retirement plan
  • Life and disability insurance
  • Additional employee benefits available

If you're a bilingual, detail-oriented professional who thrives in a busy clinical environment, we encourage you to apply and grow with a mission-driven healthcare team.